Munnabhai MBBS: Winning Over with Emotional Intelligence
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Case Code: CLHR100 Case Length: 3 Pages Period: - Pub Date: 2025 Teaching Note: Available |
Price: Rs.300 Organization: - Industry: - Countries: - Themes: Leadership Style, |
Abstract
This case explores the profound emotional intelligence exhibited by Munna, a compassionate and empathetic medical aspirant, whose unconventional approach emphasizes the importance of human connection and emotional understanding. Despite lacking formal medical training, Munna consistently demonstrates qualities such as empathy, kindness, active listening, and respect, which enable him to build meaningful relationships with patients, staff, and colleagues. The case highlights how Munna’s emotional intelligence not only transforms individual lives but also challenges traditional notions of medical professionalism, ultimately illustrating that compassion, empathy, and genuine human concern are crucial components in any profession.
Issues
- Outline the components of intelligence
- Discuss various qualities that indicate emotional intelligence
- Compare and contrast emotional intelligence and cognitive intelligence.
- Discuss the significance of emotional intelligence in professional and personal lives.
Introduction
Imperial Medical College is headed by Dean Dr J Asthana. Dr Asthana is a highly qualified and capable medical professional, who has a high level of formal medical training and expertise. A rather serious, stern, and somewhat condescending boss, he runs the medical college by his rules and regulations of discipline. He believes in adhering to strict professional norms and standards..
Keywords
components of intelligence; emotional intelligence; cognitive intelligence; Self-awareness; Self-regulation; Motivation; Empathy; Social skills; Conflict Resolution; Resilience; Motivation; Adaptability; Daniel Goleman
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